At Dapowa, we are dedicated to providing our customers with an excellent shopping experience, including a clear and simple shipping policy. We offer free shipping on all orders.
This shipping policy applies to orders shipped to Denmark, Germany, Italy, the United Kingdom, and the USA. We currently ship only to these countries and cannot deliver to addresses in other countries.
Below you will find the estimated delivery times for all packages. Delivery times apply to all the countries we ship to:
Delivery times may vary slightly during national holidays in the destination country or during peak periods.
We work with reliable shipping companies and courier networks. The shipping company that delivers your package depends on your country.
Free shipping: All orders to Denmark, Germany, Italy, the United Kingdom, and the USA qualify for free shipping with no minimum purchase requirement.
For orders to the United Kingdom and the USA, all customs and import duties are included in the price. You will not have to pay anything extra upon delivery.
If you experience any problems with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to help you and ensure that your order arrives safely and on time.
Dapowa is responsible for your package until it is delivered to you. If a package is lost or damaged during shipping, we will send a replacement item or refund your purchase.
Please do not return items to our address. The correct return address will be provided in your return confirmation email.
Once your order has been shipped, you will receive an email notification with a tracking number, typically within 24–48 hours. You can follow your package's journey on our Track Order page.
Visit our Frequently Asked Questions page, or contact our customer service team.
Store name: Dapowa
Address: Ejbydalsvej 192, 2600 Glostrup, Denmark
Email: support@dapowa.com
Phone: +4543454420
Response time: We aim to respond within 24 hours.