Billing Terms and Conditions

This Payment Policy explains how payments are processed when you shop at Dapowa. It applies to all orders from customers in Denmark, Germany, Italy, the Netherlands, the United Kingdom, and the United States.

1. Accepted payment methods

You can make secure payments at Dapowa using the following methods:

– American Express
– Apple Pay
– Diners Club
– Discover
– Google Pay
– Mastercard
– Satispay
– Shop Pay
– Visa

The payment methods displayed at checkout may vary depending on your country and device.

2. How to pay

At checkout, you will be redirected to our secure payment gateway, where you can choose your preferred payment method from the options above to complete your transaction quickly and securely.

• Payment must be completed at checkout.
• Orders are not prepared or shipped until payment has been received in full.
• If your payment fails or is declined, the order will not be confirmed.
• Dapowa does not store card or bank details - payments are handled securely by our payment providers.

3. Secure payment processing

To ensure safe and secure transactions:

• Dapowa uses SSL encryption throughout the website.
• All payments are processed through trusted, PCI-compliant payment gateways.
• We never store your card details or raw payment data on our servers.
• Under EU payment regulations, your bank may ask you to provide additional payment authorization (strong customer authentication, e.g., 3D Secure).

4. Refunds and chargebacks

• Refunds are issued in accordance with our Returns and Refunds Policy.
• Refunds are returned to the same payment method used for the purchase.
• How long it takes for the funds to appear in your account depends on your bank or card issuer.
• If you notice a billing error or an unauthorized charge, please first contact us at support@dapowa.com so we can resolve the issue as quickly as possible. This does not affect your rights with your bank or card issuer.

5. Fraud prevention

To protect our customers:

• Dapowa reserves the right to cancel or place an order on hold if fraud or unauthorized activity is suspected.
• Additional verification may be required for high-value or unusual orders.
• If an order is canceled and payment has already been completed, the full amount will be refunded.

6. Contact us

We serve customers in Denmark, Germany, Italy, the Netherlands, the United Kingdom, and the United States.

Store name: Dapowa
Address: Ejbydalsvej 192, 2600 Glostrup, Denmark
Email: support@dapowa.com
Phone: +4543454420
Response time: We aim to respond within 24 hours.